Terms and Condition

We cordially invite you to visit saintlikeherbs.com (“saintlikeherbs.com”, “saintlikeherbs”, “Website”, or “we”). InstaMed (Pvt) Ltd owns and operates this website. Its registered office is at 412/3 Jayarathna Mawatha, Naduna, Ganemulla 11020.
These Terms and Conditions, when read in conjunction with the Privacy Statement, regulate your purchase and use of products and services (the “Products”) from saintlikeherbs.com and constitute a legally binding agreement between you (“the Customer”, “User”, or “the Caregiver”) and saintlikeherbs.com.
By visiting, viewing, accessing, or otherwise utilizing any of the services or information created, collected, compiled, or submitted to saintlikeherbs.com, you are deemed to have agreed to all of the Terms and Conditions of Sale/Service set forth below. Therefore, before using this Website, please carefully read these Terms, as you agreement to be bound by them. Please do not use this Website if you do not accept these Terms and Conditions.

1.Account Creation

1.1 To access certain features of the Website (for example, ordering Products, rating/reviewing Products, and subscribing to saintlikeherbs.com enewsletters), you must create an account with saintlikeherbs.com (“saintlikeherbs.com Account”) and provide certain information about yourself as prompted by the Customer Information form, including your name, gender, email address, account password, cellphone number, and billing/shipping address. Our Privacy Statement safeguards all of your registration information.
1.2 You represent and warrant that the registration information you provide is true and accurate, and that you will maintain the accuracy of such information.
1.3 Your username and password for your saintlikeherbs.com Account are unique to you. You may not transfer your account, and you are solely responsible for the activities that occur under your saintlikeherbs.com.
1.4 saintlikeherbs.com will not be liable for any loss or damage incurred as a result of your failure to keep your account credentials secure. You must immediately notify saintlikeherbs.com if you suspect any unauthorized use of your saintlikeherbs.com account.
2.Policy on Privacy

2.1 We will use your personally identifiable information in accordance with our Privacy Statement. To learn more about our practices regarding the collection, use, and disclosure of your personally identifiable information, please review our Privacy Statement, which also governs your visit to saintlikeherbs.com.
2.2 We recognize that the privacy of any information you provide is critical. This is why we make every effort to use it prudently and sensibly. These details are never shared with other businesses or third-party service providers.
3.Policy on Security

Before your personal information is transmitted over the Internet, it is encrypted using 256-bit Secure Sockets Layer (SSL) technology, which ensures the privacy and high level of security of all your information.
4.Eligibility of the customer

Our Customers or Users must be at least 18 years old and have an account with us. saintlikeherbs.com is not intended for use by minors.
5.Payment and Pricing

5.1 The prices of all our products are inclusive of all applicable statutory taxes.
5.2 We make every effort to ensure the accuracy and currency of the pricing and availability of Products on our Website. Occasionally, however, there may be an error in the pricing of a product or in its availability. We are not responsible for typographical errors in these instances and reserve the right to cancel the sale.
5.3 We reserve the right to correct any errors or omissions in pricing and product availability/descriptions, even after you have submitted your order, as well as to change or update any other information at any time and without prior notice.
5.4 Shipping charges will be calculated at the time the order is completed.
5.5 Delivery times may vary according to delivery location and product type.
5.6 Payment can be made in cash on delivery or online using a credit card.
6.Information on the Website’s Use

6.1 The information contained on the Website or through our services is for informational purposes only and is not intended to be used to diagnose, treat, cure, or prevent any disease.
6.2 This Website’s information is not intended to be a substitute for professional medical advice or treatment of specific medical conditions. It is critical that you do not make medical decisions on your own, and that you always seek the advice of your physician or another qualified healthcare professional if you have any questions about your medical condition.
6.3 saintlikeherbs.com expressly disclaims any endorsement of any views or opinions expressed in the Website Content or other information made available through our Services. By submitting questions or reviews about our Products, you are not establishing a professional relationship with saintlikeherbs.com.
6.4 Prices and availability of various items on our website are subject to change for a variety of reasons, including but not limited to manufacturer price changes and/or changes in government policies, without prior notice to our users.
6.5 The information on this website and on our official blog about various medicines and healthcare products and/or services is provided primarily for educational purposes and is not intended for commercial use, despite our best efforts to collect and provide accurate data. However, our site contains information that has been created and maintained by a variety of external references/sources, and we do not control or guarantee the information contained in or obtained from other external sources, nor do we expressly endorse any products or services offered therein. It is your responsibility to verify the accuracy, completeness, and utility of all product information and to determine whether the information is beneficial to you in consultation with your professional health care provider. We disclaim all responsibility and liability for any consequence resulting directly or indirectly from any action or inaction you take in reliance on the information, services, or material on or linked to this site. Before purchasing or consuming any medication or healthcare product, it is critical to seek professional advice.
7.Limitation of Liability and Disclaimer of Warranties

7.1 All information, Products, and services included on or otherwise made available to you through this Website are provided bysaintlikeherbs.com on a “as is” and “as available” basis, express or implied, and we expressly disclaim all warranties, expressed or implied, to the fullest extent permitted by applicable law. You expressly agree that you are solely responsible for your use of this Website.
7.2 saintlikeherbs.com disclaims all liability for damages or viruses that may infect your computer equipment or other property as a result of your access to, use of, or browsing in this site.
7.3 While saintlikeherbs.com has made reasonable efforts to ensure that all information published on the Website is accurate at the time of publication, such information may contain errors for which we shall not be liable. We reserve the right, in our sole discretion, to delete or alter any of the information contained on the Website.
7.4 saintlikeherbs.com makes no representations or warranties about the Website’s content’s adequacy, currency, or completeness. saintlikeherbs.com makes no representations or warranties regarding the efficacy, quality, or safety of the Products available on its Website.
7.5 We disclaim responsibility for any harm caused to individuals as a result of following any instructions or purchasing any Products mentioned on the Website. saintlikeherbs.com has no affiliation with any manufacturer of pharmaceuticals or other products featured on the Website. We make no representations or warranties regarding the Website’s or its content’s ability to meet your requirements.
7.6 Please keep in mind that, while saintlikeherbs.com makes every effort to display the colors of its products accurately on its Website, the actual color you see will depend on your monitor. We cannot guarantee that the color you see on your monitor will match the color of the Products delivered to you.
7.3 We may allow you to view and communicate with us via Social Media platforms such as Facebook and Twitter. saintlikeherbs.com expressly disclaims any responsibility for the terms of use and privacy policies of third-party websites with which we have no affiliation.
7.8 saintlikeherbs.com disclaims all liability for any loss or damage incurred as a result of your reliance on product reviews submitted by saintlikeherbs.com Users.
7.9 saintlikeherbs.com reserves the right, without prior notice, to modify or discontinue any aspect of the website or its content.
8.Availability of the Website

We take all reasonable steps to ensure that the saintlikeherbs.com Website is available 24 hours a day, 365 days a year. However, the Website may be unavailable temporarily due to maintenance, server or other technical issues, or for other reasons beyond our control. instamed.lk makes no warranty as to the continuous availability of this Website or any linked website. However, we may, but are not obligated to, issue a notice when we become aware of scheduled Website maintenance.
9.Conditions of Sale

9.1 saintlikeherbs.com reserves the right, in its sole discretion, to accept or decline any order placed by a Customer without incurring any liability to you.
9.2 saintlikeherbs.com reserves the right to terminate any program or offer on its Website in its sole discretion.
9.3 Without prior notice, we reserve the right to limit the quantity of Products available for purchase on instamed.lk.

10.Policy on Returns and Refunds

Policy on Refunds and Replacements
At saintlikeherbs.com, we make every effort to ensure your complete satisfaction with our products. saintlikeherbs will be unable to refund the order value or replace the ordered products if any of the following conditions apply to the order.
You received a defective item; the item(s) you ordered was lost or damaged during transit; the item(s) you ordered has passed its expiration date.
How to Make a Replacement Request:
To request a replacement, simply call (+94) 76 873 0 555 or make a request to the delivery person with your order details, including the reason for the replacement, at the time of order collection. Customer feedback is taken very seriously by us and is used to continuously improve our service quality.
If you have any questions, please contact our assistance at (+94) 76 873 0 555. We are here to assist you!
11.Policy on Returns

We make every effort to ensure that the products you order are delivered exactly as specified. However, if you receive an incomplete order, a damaged product, or an incorrect product, please contact saintlikeherbs Customer Support immediately upon receipt of the products to ensure a prompt resolution. Please note that saintlikeherbs will not be responsible for such delivery issues if you do not notify us during the Order collection process by calling 076 873 0 555 / 076 873 0 555  or by returning to the delivery person at the time of delivery.
We believe that the customer is responsible for verifying the products’ accuracy and condition prior to the collection of the order.
12.Copyrights, trademarks, and other forms of intellectual property

12.1.1 According to saintlikeherbs Terms and Conditions, the Website grants Users/Customers access to the content solely for the purpose of visiting, ordering, and communicating. All materials contained on this Website, including but not limited to images, illustrations, text, logos, and page headers, are protected by saintlikeherbs.com’s copyright and/or other intellectual property rights. Other trademarks appearing on this Website that are not owned by saintlikeherbs.com are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by saintlikeherbs.com.
12.2 You agree that you will not reproduce, duplicate, or copy the content ofsaintlikeherbs.com for any purpose, unless expressly permitted by this Website in a separate agreement.
13.Indemnification of the User

You agree to indemnify, defend, and hold harmless saintlikeherbs.com, its officers, directors, employees, agents, information providers, partners, licensors, advertisers, and suppliers from and against any and all claims, losses, expenses, damages, and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to defend and control exclusively any claims arising out of the foregoing and any such indemnification matters, and you agree to fully cooperate with us in asserting any available defences.
14.Law and Jurisdiction That Applies
These Terms and Conditions, as well as your use of this Website and its content, will be governed and construed in accordance with Sri Lankan law, without regard for conflict of law principles. You hereby consent to the Court of the Democratic Socialist Republic of Sri Lanka having exclusive jurisdiction over any disputes arising in connection with saintlikeherbs
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining provisions and shall not affect the validity and enforceability of the remaining provisions.
16.No Waiver
saintlikeherbs’s failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of saintlikeherbs’s rights under these Terms and Conditions, whether for past or future actions by any person. Neithersaintlikeherbs’s receipt of funds nor any person’s reliance on saintlikeherbs’s actions shall be deemed a waiver of any provision of these Terms and Conditions. Only a specific, written waiver signed by an authorized representative of saintlikeherbs.com is legally binding.

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